Privacy Policy

This Privacy Policy governs the manner in which John Hayes
& Son Auto Repair collects, uses, maintains and discloses information
collected from users (each, a “User”) of the
website (“Site”). This privacy policy applies to the Site and all
products and services offered by John Hayes & Son Auto Repair.

Personal identification information

We may collect personal identification information from
Users in a variety of ways, including, but not limited to, when Users visit our
site, register on the site, place an order, subscribe to the newsletter,
respond to a survey, fill out a form, and in connection with other activities,
services, features or resources we make available on our Site. Users may be
asked for, as appropriate, name, email address, mailing address, phone number,
credit card information, social security number. Users may, however, visit our
Site anonymously. We will collect personal identification information from
Users only if they voluntarily submit such information to us. Users can always
refuse to supply personally identification information, except that it may
prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about
Users whenever they interact with our Site. Non-personal identification
information may include the browser name, the type of computer and technical
information about Users means of connection to our Site, such as the operating
system and the Internet service providers utilized and other similar

Web browser cookies

Our Site may use “cookies” to enhance User
experience. User’s web browser places cookies on their hard drive for
record-keeping purposes and sometimes to track information about them. User may
choose to set their web browser to refuse cookies, or to alert you when cookies
are being sent. If they do so, note that some parts of the Site may not
function properly.

How we use collected information

John Hayes & Son Auto Repair may collect and use Users
personal information for the following purposes:

  • To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site – We may use feedback you provide to improve our products and services
  • To process payments –
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To share your information with third parties – We may share or sell information with third parties for marketing or other purposes.
  • To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails – We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing
practices and security measures to protect against unauthorized access,
alteration, disclosure or destruction of your personal information, username,
password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its
Users happens over a SSL secured communication channel and is encrypted and
protected with digital signatures.

Sharing your personal information

We may use third party service providers to help us operate
our business and the Site or administer activities on our behalf, such as
sending out newsletters or surveys. We may share your information with these
third parties for those limited purposes provided that you have given us your

Third party websites

Users may find advertising or other content on our Site that
link to the sites and services of our partners, suppliers, advertisers,
sponsors, licensors and other third parties. We do not control the content or
links that appear on these sites and are not responsible for the practices
employed by websites linked to or from our Site. In addition, these sites or
services, including their content and links, may be constantly changing. These
sites and services may have their own privacy policies and customer service
policies. Browsing and interaction on any other website, including websites
which have a link to our Site, is subject to that website’s own terms and

Changes to this privacy policy

John Hayes & Son Auto Repair has the discretion to
update this privacy policy at any time. When we do, we will post a notification
on the main page of our Site, revise the updated date at the bottom of this
page. We encourage Users to frequently check this page for any changes to stay
informed about how we are helping to protect the personal information we
collect. You acknowledge and agree that it is your responsibility to review
this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this
policy. If you do not agree to this policy, please do not use our Site. Your
continued use of the Site following the posting of changes to this policy will
be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the
practices of this site, or your dealings with this site, please contact us at:

John Hayes & Son Auto Repair

5154 Auburn Blvd, Suite A

Sacramento, CA 95841

916-487-AUTO (2886)

 This document was last updated on November 18, 2013